Getting Paid: Improvement Techniques

Electronic medical claims filing now comes into play. Instead of relying on staff to laboriously file claims and then endlessly follow-up on them through the approval and collection process, now a physician can outsource the entire process to a medical billing professional. Office Management Partners can also lower the time it takes to receive payment from an industry average of 90 days to as little as 7 days. We are trained professionals who are equipped with proprietary, state-of-the-art software that allows us to electronically file claims for you. The benefits to your practice are enormous.

Eliminate Software Hassles

We all know that the Internet has changed our world. Our Practice Management System is automatically upgraded on a daily basis and requires no complex installations. You have access to all data and reporting capability 24 hours a day, 7 days a week via the Internet.

Your Decision - Perform In-House versus Outsource

If you outsource at least partially:

  1. No more dealing with insurance company personnel or bureaucrats with Medicare and Medicaid. In many areas the average length of employment for the people who handle your claims is less than 6 months. This means that at times untrained people are determining whether or not you get your money, and how soon you get it. With our service, all claims are handled electronically, by-passing the human "gate-keepers" and turning your claims around in 10 to 21 days rather than the national average of 270 days for Medicare/Medicaid and 58 days for commercial claims.
  2. No more wasted time supervising the processing of claims. Many doctors spend as much as two hours per day working on insurance claims. The amount of money lost by not seeing patients during this time can be far, far greater than the entire cost of an outside service.
  3. No more problems with office software and hardware support and service. Many doctors that have purchased internal software systems (whether cheap or expensive) have difficulty getting good service, support, software updates, consulting, etc. from their software distributor or vendor. Every bad experience your office has with software and hardware dealers adds another reason for you to try our service!
  4. Greater income from increased efficiency of claims collections. Many doctors will experience an increase in collections of twenty to thirty percent, or more, within a short period of time after starting to use an outside service such as ours.
  5. Cost savings. A recent survey performed on practices all over the country that was published in Medical Group Management Journal showed that the average cost of internal billing departments was 11% of the practice's income. Billing centers typically charge only 5 to 9% to perform the same functions. Further, the same study showed that the collection rate of these internal operations was a 55% and that it took an average of 93 days to collect insurance claims. Many times, a professional can actually do the job less expensively than the current staff. We do not call in sick, take vacation, retire or go on leave.
  6. Increased office space. It is not uncommon to find doctors that, even though their practices may have outgrown their available facilities, are "locked in" on long-term leases of five to seven years. Utilizing a billing center can sometimes free up one or more rooms that can then become remodeled into new income-producing examining or testing areas.